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Products Of Canada - Distinctly Canadian, Built Canadian, Shop Canadian

Products Of Canada - Products Distinctly Canadian & Products Conceived and Built by Canadians
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Customer Service

Returns

If for any reason you are not completely satisfied with your purchase, within 30 days of receipt of your order, we will gladly either:
  1. Refund your full purchase price, we will refund original shipping charges, if we've sent the wrong item, or if the item is defective.
  2. Replace the product with something else. Or,
  3. Replace any missing or damaged parts.
  4. When merchandise is returned to Products of Canada, your card will be credited within 30 days of receipt of merchandise.

Return Procedure

To return an item, please:

  1. Notify us by E-Mail: Returns@productsofcanada.com
  2. Send your package back to us insured for your protection and prepaid via United Parcel Service CanPar, Canada Post or U.S. mail.
  3. All merchandise must be returned in its original package. If you have built an item, please take it apart and repack it.
  4. Please include:

    a. Copy of order or Products of Canada online order number.
    b. Reason for return.
    c. Send all returns to sender:
    d. Mark "Merchandise Return" on box.

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